How do I make a claim? What process should I follow?
Claims Assessors can help you when your circumstances warrant making an insurance claim. Simply follow the process outlined below and let us do the hard work for you.
It is in your interests to contact Claims Assessors as soon as an incidence occurs to enable us to get you the best settlement possible. Please look at the frequently asked questions section to answer any queries you may have. If you don't find your answer please contact us and one of our friendly advisors will offer you expert advice.
Why do I need an insurance loss assessor?
If you need to pursue a claim, it would be a good idea to make it through insurance loss assessors like Claims Assessors. They will ensure that you get the best possible settlement on your claim.
Insurance companies employ loss adjusters to work in the insurance company's best interests. Because they deal with cases which are similar to yours all the time, they know how to work to their company's advantage. Claimants however, do not make claims on a day to day basis. This lack of experience could mean that you make mistakes or find the whole process extremely stressful.
How can an insurance loss assessor ensure that I get the maximum settlement ?
Claims Assessors always work towards achieving the maximum settlement according to you entitlement. Because of our vast experience in this field, our loss adjustors are proficient in dealing with insurance companies and know exactly how they work. Our loss assessors will prepare all the paperwork and negotiate with your insurers so you don't have to. The advantage of this is that you get an experienced service saving you time as well as the stress involved, leaving you to get back on track more quickly after suffering losses.
Are insurance loss assessors expensive?
Claims Assessors charge a fee for the professional service we offer. However, the fee we charge is generally only a small fraction of the increased financial settlement we are able to negotiate on your behalf.
Do you only work in this insurance field?
Claims Assessors are experts in claims for damages to your business or private property as a consequence of fire, flood, theft and subsidence damage. This means that we have specialised knowledge in this field helping you to get the possible deal. If you require help with any other insurance field, we can recommend an appropriate insurance specialist.
My property has suffered from flood damage. How can you help me?
When a business or private property suffers damage as a result of flood, it is essential for an extensive presentation to be made to your insurance company as your claim cannot be made simply by picking up the phone. Claims Assessors can do all this work for you. It is in your interests to have a professional loss assessor work on your behalf.
We have a lot of experience in dealing with insurance claims as a consequence of fire, flood, theft and subsidence damage. Contact us today to see how we can help you.
How long will it take to sort out my claim?
Some claims are more straightforward than others - as soon as we have assessed the details of claim, we will give you an indication of the timescales involved.
What should I do if I believe my house is suffering from subsidence?
Subsidence is the downward movement of the ground supporting your house which usually results in the appearance of small diagonal cracks to the weaker parts of the home. These cracks normally appear above and below windows and doors. Our specialists will assess the subsidence as soon as you make the claim with us.
What questions will I be asked when and if i make a claim?
We will ask you what happened and when it happened and what action you've taken so far. Then we'll ask you what it is you're claiming for and the approximate cost(s) involved.
Can I have a cash settlement?
We will discuss and agree with you how your claim will be settled. In some cases, we may issue a cheque in part or full settlement of the claim.
Will I be kept informed of the progress of my claim?
The claim handler will review your claim at regular intervals and contact you if necessary.
How long will it take for the items to be repaired / replaced?
The supplier(s) handling your claim will contact you directly to arrange the repair / replacement of the items. If you have any questions about the progress of the repair / replacement, please contact them directly.